211 Resources Strengthen Community Health
By Angie Matthiessen, Chief Executive Officer - United Way Charlotte County
Some of the most meaningful moments in my work happen when I’m reminded that even the best resources can only help if people know they exist. In my role, I see every day that awareness is often the bridge between need and help. One of the most powerful examples of this is when people discover resources that have been there all along—resources that can make a real difference without requiring a crisis to occur first.
That truth was recently reflected at HCA Florida Fawcett Hospital, where Stephanie Lucy, UWCC Program & Grants Manager presented information about 211 to approximately 100 community members, most between the ages of 50 and 90. It quickly became clear how eager this group was to learn. Many had never heard of 211, and even fewer had used it. As the presentation continued, questions flowed and conversations sparked. It was a powerful reminder of how access to information can open doors to help that already exists.
211 is a free, confidential, non-emergency resource that connects residents to essential services in our community. With one simple phone call or online search, individuals can find help with food, housing, utilities, healthcare, transportation, and more. For older adults especially, knowing there is a single place to start—without having to navigate multiple agencies—can be empowering and reassuring.
This presentation also highlighted the strength of partnerships in action. The collaboration between United Way Charlotte County (UWCC) and HCA Florida Fawcett Hospital is built on a shared understanding that health extends far beyond hospital walls. While medical care treats illness, community support helps prevent it.
Kelly Carr, with HCA Florida Fawcett Hospital and a valued UWCC board member, also shared how community members can stay informed about hospital programs and events. Many opportunities are shared through word of mouth and through newsletters strategically placed throughout the community, such as at local libraries. These events are free and open to the public, but awareness is key. All offerings are listed online under the hospital’s “Classes and Events” section—once you know where to look.
Kelly summed up the longstanding partnership between the two organizations perfectly, “We believe by partnering with UWCC it allows us to extend our care into the community, addressing the root causes of the health issues and building a stronger, healthier, and more resilient neighborhood for everyone.” That belief is exactly what makes this collaboration so impactful.
As we continue this work together, my hope is simple: that more people become aware of the resources available to them and feel confident using them. If you or someone you care about could benefit from community services, I encourage you to explore 211 or call (239) 433-3900.
If you’re looking to stay active and informed, take some time to learn about local hospital programs and events. And if you believe in the power of connection and partnership, I invite you to stay engaged and learn more at unitedwayccfl.org/hospital.
When we connect people to information, to resources, and to one another, we strengthen our community—one person, one partnership, and one conversation at a time.
For more information about United Way Charlotte County’s mission: Mobilizing the power of our community so all can thrive, please contact Angie Matthiessen, Chief Executive Officer. She can be reached at director@unitedwayccfl.org.